Dukhan Bank Rewards FAQs
You can sign up for Dukhan Bank Rewards by either opening a salary account or obtaining a credit card. You can find details on how to sign up through the point calculator screen. To learn more, please call 800 8555.
The Dukhan Bank Rewards point table has a detailed description of the point criteria.
Log in to your Dukhan Bank mobile app or internet banking account to redeem your points.
Select the "Online Travel" option on the Dukhan Bank mobile app and click on the category you wish to book. Enter the required information and follow the instructions to finalise your booking.
No, you do not. You may use your points or Dukhan Bank credit card to make a partial payment. Alternatively, you may also make your travel bookings using only your Dukhan Bank credit card.
Yes, you will earn points on any airline or hotel rewards programme you may already be a member of. For example, if you are a member of Qatar Airways Privilege Club, you will also earn points on your Dukhan Bank Rewards account.
You will receive a confirmation email from [email protected] with your booking reference for all traveller(s). You must present this receipt when you check in.
Yes, you can. For modifications or cancellations, please contact 00800100440
There will be a minimum charge of QAR130 when doing so. Additional charges depend on the hotel/airline you are dealing with. Most airline fares as well as hotel rates vary with the dates, so you may be subject to their charges if you wish to cancel or modify your booking.
Yes, your points will be returned to your account and you will be able to use them in the future. This is subject to the airline cancellation policy of which you will be notified before you confirm your booking.
Your points will expire within 2 years of the date that you earn them. You may check this on the "Points Summary" tab on the Dukhan Bank Rewards portal.
Yes, you may book a trip to more than one city/destination.
No, all your confirmation number(s) will be detailed in your confirmation email.
This depends on the airport you are flying from. Some airports may require you to pay taxes. In Qatar, you are not required to pay any additional charges or taxes at the airport.
Yes, you can. Our Dukhan Bank Rewards portal will allow you to book for a friend or family member and allow them to enjoy the benefits of Dukhan Bank Rewards.