Dukhan Bank Rewards FAQs - Draft
You can sign up for DAwards by opening a salary account or obtaining a Dukhan Bank credit card. You’ll find sign-up details on the point calculator screen. For more information, please call 800 8555.
The DAwards point table provides a detailed explanation of how points are earned.
Log in to Dukhan Mobile or internet banking to redeem your points.
Select the "Travel Booking" option on Dukhan Mobile. Choose your preferred category, enter the required details, and follow the steps to complete your booking.
No. You can use your points or your Dukhan Bank credit card to make a partial payment. You may also complete the full payment using only your Dukhan Bank credit card.
Yes, you will earn points on any airline or hotel loyalty program you are enrolled in. For example, if you are a Qatar Airways Privilege Club member, you will continue earning points with them, in addition to DAwards.
You will receive a confirmation email from [email protected] with your booking reference details for all travelers. This confirmation must be presented during check-in.
Yes. For modifications or cancellations, please contact 800 8555.
Charges depend on the airline or hotel’s policy. Most fares and rates vary depending on dates, so modifications or cancellations may incur additional costs.
Yes, your points will be refunded, provided the airline or hotel’s cancellation policy allows it. You will be informed of any conditions before confirming your booking.
Yes. Points expire 3 years from the date they are earned. You can track your points on the “Points Statement” tab on the DAwards portal.
Yes, multi-city or multi-destination trips are supported.
No. All confirmation details will be included in the email sent to your registered email address.
This depends on the airport you’re flying from. If you're departing from Qatar, you will not need to pay any additional charges or taxes at the airport..
Yes, you can. Our Dukhan Bank Rewards portal will allow you to book for a friend or family member and allow them to enjoy the benefits of Dukhan Bank Rewards.
